Catering Manager

Job Description

Closing Date2022/01/19
Reference NumberTSE220111-4
Job TitleCatering Manager
Business Unit / DivisionFedics
Job Type ClassificationPermanent
Location – Town / CitySouth Coast : Merebank
Location – ProvinceKwaZulu-Natal
Location – CountrySouth Africa
About UsWe are currently looking for a Catering Manager to be responsible for monitoring the quality of the food, service and making sure that the unit perform well. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.
Duties & Responsibilities• Take full responsibility and management of the unit • Need to be able to work in a demanding environment. • Setting and management of service delivery standards • Lead, motivate, train and develop a team of staff • Implement and maintain operational controls in line within budgetary requirements • Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality star grading standards in all areas of responsibility as per grading checklist • Ensure all Fedics policies and procedures are complied with • Daily HR and IR issues (including training, development & amp; performance management) • Analyse and pre-empt client needs and possible complaints • Take responsibility for all functions by organising, preparing & co-ordinating. • Management of all administration, finances, debtors, budgets, etc. • Process Fedics paperwork and compile & understand weekly & monthly P & L • Relationship building with the client and customers on a daily basis (essential) • Must be able to work long hours and over weekends should there be a need • Stay abreast of latest food trends and best practices
Skills and Competencies• Strong judgement and problem solving skills • Excellent people skills • Strong interpersonal and communicative skills (verbal and written) • Flexibility with regards to working hours • Attention to detail • Client service orientated • Business management principles • Fully computer literate • Excellent food skills
Qualifications• Matric /Grade 12 • Relevant Degree/Diploma or Certificate • Minimum of 3 years experience is advantageous