City of Johannesburg Jobs: Switchboard Operator
Department: Group Corporate and Shared Services
Branch: Group SHELA and FCM
Designation: Switchboard Operator
Salary Range: R9 594.21 pm (basic salary excluding benefits)
Grade 12/NQF level 4 or Secretarial/Public Management Certificate and Office Administration &
Business Management or equivalent;
1 – 2 years relevant experience on Switchboard Operator;
Computer Literacy – Microsoft office Application and telephone etiquette; and
Sound knowledge of Office management
Primary Function: To ensure the render of an efficient telephone services to the public and all users
in the City. Process administration duties in a controlled and efficient manner. To add and correct
staff information on the Jozinet Address book for the whole City of Johannesburg.
Key Performance Areas:
Render an efficient telephone service to the public and all users in the City.
Leading Competencies: Ability to work under pressure. Ability to work effectively in a team environment. Confidentiality. Ability to multitask.
Core Competencies: Organizational skills; Interpersonal skills; Time management; Telephone Etiquette ad ability to communicate.
This is an employment equity targeted position and preference will be given to African/Indian/White Males and Indian/White Females, including people with disabilities.
Contact Person: Sydney Kuduza
Tel No: (011) 407 7139
Workplace: 158 Civic Boulevard, Metro Centre ,Braamfontein
All applications will be through the website using this link:
GCSS Switchboard Operator