How to access R350 COVID-19 grant

R350 COVID-19 grant

How to access R350 COVID-19 grant

Government has outlined the process for the application of the COVID-19 Social Relief of Distress Grant for individuals who are currently unemployed.

Addressing a media briefing on Wednesday in Pretoria, Social Development Minister Lindiwe Zulu said the qualifying applicants will be paid R350 per month from May – October 2020.

The grant forms part of the R500 billion economic and social relief measures announced by the President last week, as part of the national response to the COVID-19 pandemic.

“The Special COVID-19 Social Relief of Distress Grant will be implemented in terms of the existing avenue provided for by the Social Relief of Distress (SRD) channel, which is administered in accordance with the provisions as set in the Social Assistance Act, 2004,” the Minister said.

In terms of Regulation 9 (6), social relief may be provided to South African citizens, permanent residents and refugees who have been affected by a disaster.

This framework is currently administered through the South African Social Security Agency (SASSA) – however with limitations.

“The new special COVID-19 SRD grant requires a rather more complex approach, as the beneficiaries are not on the SASSA database or other government grant support programmes. It was therefore necessary to introduce new systems and new qualification criteria, and amend some regulations,” the Minister said.

The Department of Social Development will publicize the directions which will provide details on how this grant will be implemented. R350 COVID-19 grant

“The system will go live immediately when the regulations are published and we envisage to start making payments by the 15th of May 2020. Those who have applied during the trial run will be contacted to provide further information,” the Minister said.

Qualifying criteria for R350 COVID-19 grant

The qualifying criteria for the special COVID-19 Social Relief of Distress of R350 per month for distressed individuals is as follows:

1. The grant will be available to South African Citizens, Permanent Residents or Refugees registered on the Home Affairs system; who are resident within the borders of the Republic of South Africa;

 2. Applicants must be:

✓ Above the age of 18;

✓ Unemployed;

✓ Not receiving any income;

✓ Not receiving any social grant;

✓ Not receiving any unemployment insurance benefit and does not qualify to receive unemployment insurance benefits;

✓ Not receiving a stipend from the National Student Financial Aid Scheme; and

✓ Not a resident in a government funded or subsidised institution.

Prospective Applicants will need to provide the following compulsory information for processing of their applications: 

✓ Identity Number/Department of Home permit;

✓ Name and Surname as captured in the ID (and initials);

✓ Gender and Disability;

✓ Banking details – Bank Name and Account Number;

✓ Contact details – Cell phone number;

✓ Proof of Residential Address;

Application process for R350 COVID-19 grant

An application for social relief of distress or a social grant may be lodged electronically over and above any other available means of lodging such applications.

The measures applicable include sending a WhatsApp message to 0600 123 456 and selecting SASSA or an E-mail to

“We are still finalising additional access channels and including SMS, self-help desks and an online application process. We will give information on these soon.

“For people with no access to technology, volunteers will be trained to assist applicants who cannot use technology and will be provided with gadgets to capture details on behalf of applicants,” the Minister said.

Notification of the outcome for an application for the Special COVID-19 Social Relief of Distress Grant will be provided in the same manner in which the application was made.

Payment of grant

Payment of the grant will be made mainly through bank accounts of the applicants and through cash send measures through banks.

“The benefit/grant will be paid from the date of approval up to the end of October 2020 provided the qualifying criteria listed continues to be met. So if applicants apply in June, their payments will be from June and there will be no back pay,” the Minister said.

Applicants should note that by virtue of application, all applicants grant consent to SASSA to verify their residency, sources of income and/or social security benefits with government departments and financial institutions; including – all ID/ Permits will be cross checked against other data sources.  R350 COVID-19 grant

“False applications will give rise to possible prosecution,” the Minister said



  1. Nosipho Thokoyi
    September 4, 2021

    I applied for sassa grant but it say decline and im not working not receiving any money what should i do now

    Please help

    September 4, 2021

    I am not working and I was decline for my I’d I’d information plz I need it please I will be very happy

  3. Tebogo
    September 4, 2021

    I am not happy about this sassa grant because is busy declining us with wrong reasons

  4. Hazel
    September 4, 2021

    It’s. Declined but am not getting any income

  5. Nelisiwe
    September 5, 2021

    I am unemployed i don’t receive any money but I was declined Covid 19 grant. I want to apply again.

  6. Refuwe
    September 5, 2021

    Why mine said debtor

  7. Sikhanyiso
    September 5, 2021

    I haven’t gotten my R350

  8. Valencia
    September 5, 2021

    Second time I applied for 350 and it’s declined do to ulternitif income but I’m not working I’m a caregiver and only get sassa for my baby so what is the reason u decline me

    September 5, 2021

    Declined as Alternative source of income help

  10. DRIANE
    September 5, 2021

    Good day ,
    Is there any reason im being declined for the R350 sassa grant.Is there anybody i can speak to about this.

  11. Elsie Malatjie
    September 5, 2021

    I am not working but is Declined am Elsie malatjie ID 9409050916083

  12. Lutho
    September 5, 2021

    I want to check my date of payment

  13. Thaba Charles
    September 5, 2021

    My application it Said decline because i have income and idont have an income

  14. Nirmala Moodley
    September 6, 2021

    I have recived uif 1 payment on 2 oct 2019 and since then no other income and in not declined due to oda source of income and is confused.pls assist with income from where so o can look into it …its important coz i need some sort of help bein unemployed esp cause i m cronic and need medication.

  15. Xoliswa Precious makhanya
    September 6, 2021

    I xoliswa Precious Makhanya My application was declined I don’t know why because I am not working I have 2 kids

  16. Dhlamini Nokukhanya
    September 6, 2021

    I did work at eggbert eggs but once a month, I’m currently not working the situation is bad I do need that 350 . Please I’m desperate not working with kids need to take care of.

  17. Zanele Tryphine Mkwayi
    September 6, 2021

    My application says decline becouse of income but I’m not working

    • Mirrah Pheza Mdleleni
      September 12, 2021

      I didn’t get my money

  18. Melandre Thomas
    September 6, 2021


  19. Noxolo
    September 6, 2021

    I don’t get it

  20. Siphosethu sethu Kweyama
    September 6, 2021

    Please help me i i don’t get my money

  21. Bongiwe Ngcobo
    September 6, 2021

    I apply for sassa relief grant I decline I need to do appeal

  22. Daniel
    September 6, 2021

    I checked my application for 350 status it’s says declared dure to UIF but im not getting any so plz help

  23. Cynthia Raphuthing
    September 6, 2021

    I am so disappointed about sassa they declined my application they say I have a source of in come and I am not working since 2019

  24. Siphiwe
    September 6, 2021

    My r350 didn’t approve Cause of uif and I’ve never work before

  25. Nozipho Mildred mnisi
    September 6, 2021

    When I checked my status it says declined uif registered , cn u explain what does that meancouse m not working now

  26. Gloriah thembisile
    September 6, 2021

    My application it’s says I’m approved but I can’t get my payday

  27. Asanda
    September 7, 2021

    My Sassa is Declined

  28. Sizeka
    September 7, 2021

    My STATUS say I’ve got alternative income which is not true cz I’m not working

  29. Sizeka
    September 7, 2021

    My STATUS say alternative income and m not working

  30. Mabu Sylvia
    September 7, 2021

    I am approved but no pay date its been 2 weeks now

  31. Kwena
    September 7, 2021

    How can I change 350 in my Capitec account

  32. Kwena
    September 7, 2021

    How can I do to change it

  33. Onupa Mulaudzi
    September 7, 2021

    I applied for the R350 grant and my application was declined saying I have alternative source of income but am not working.

  34. Laurence
    September 7, 2021


  35. Sibongile Ongezwa Baqa
    September 7, 2021

    Not receive any alternative salary

  36. Lea Masekwa
    September 7, 2021

    Morning ,i notice that application is cancelled .i was trying to make money selling Avon i end up stopping to sell it because people gives me a problem buy not paying it ,even now i’m still owing it .i’m a student the money that i get from my parents i have to make sure i pay the rent and school fees m not working

  37. Togu Philile
    September 7, 2021

    Ndandisebenza kwa Phiko kwaphela icontract ngoku xa ndi aplaya igrant 350 ibuya isithi ndi registered kwa labour,Iyandixaka kengoku lento ngoba yaphela kudala icontract yam kwa Phiko

  38. Tshepi Snigo
    September 7, 2021

    I have provided but didn’t receive any sms

  39. Nolubusiso Makapela
    September 7, 2021

    I Nolubusiso Makapela the applicant of Sassa covid 19 grant, but it declined although im not working at all. I dont have any uif .

  40. Matseliso Brendah Selai
    September 7, 2021

    When people are using work permit will help

  41. Phumlani Ernest Zwane
    September 7, 2021

    I want to know why my Sassa SRD R350 decline, because I’m not working currectly unemployed since last year. When I register it says August decline reason alternative income source identified. I don’t get any income I’m unemployed south african born citezen

  42. Siyabonga
    September 7, 2021

    My application was declined but I’m not receiving any income

  43. Dibueng pinkie
    September 7, 2021


  44. Dibueng pinkie
    September 7, 2021


  45. Dibueng pinkie
    September 7, 2021


  46. Zinhle Princess
    September 7, 2021

    I didn’t get my 350 decline because of uif registered i dont no why

  47. Nokubonga
    September 7, 2021

    What is cause of not getting money cause if I check my stutus say active

  48. Nthabisheng
    September 7, 2021

    I’m not working but when I apply for 350 they say I received an income but I don’t receive any income

  49. Elmien Cristien Booysen
    September 7, 2021

    Why declined

  50. Akhona Toli
    September 7, 2021

    I’m not working I was work few months but my status said alternative income sauce

  51. Akhona Toli
    September 7, 2021

    I’m not working I was working few months later but my status said alternative income sauce idon’t know why

  52. Asenathi
    September 7, 2021

    My SRD dicline idintity verification

  53. Musatondwa
    September 8, 2021

    My Sassa 350 is pending Nd I’m not receiving any payment at the moment help mi to get it please

  54. Sanelisiwe Rasmeni
    September 8, 2021

    I don’t understand why I did not approv my R350 application because I am unemployed and I’m not getting any uif or any income

  55. Lebogang Mhlanga
    September 8, 2021

    My 350 has declined and it says that identify verification

  56. Khanya Ntshoko
    September 8, 2021

    I’m unemployed and I’ve been applying for this R350 but I’m being dicline. They say I have a grant and I have source of income. But I’m unemployed and a grant of one kid. Please help me

  57. Nothando
    September 8, 2021

    Checker my status

  58. Vhonani
    September 9, 2021

    Hi. I applied for sassa and I’m being declined. It says I have saurce of income. And I’ve never work. Please help me

  59. Motlalepule
    September 10, 2021

    My young brother declined when apply and not working at all I don’t know what’s going on

  60. virginia mahlodiv
    September 12, 2021

    Himy sassa declined reason being that im debtor and I dont know anything about this please help

  61. Quanitah
    September 15, 2021

    I have a problem receiving my R350 grant at the postbank, My I.d ,I’ve been using now has is a bit damage ,on the sides an back cover ,but I’ve use it at other places an they can scan the I.d code never have I been refused ,due to level 1 they only making I.d nw they making tempery I.d which you pay an if I get help nw with this i.d booklet next I forsure you I’ll have the tempery one ,but I’m already in need of getting the money to go for a tempery on who can I consult ,if the post office refuse to accept my I.d, even went to the police station for a avidavid still no help I,’ll appreciate the help please Thanx Quanitah Adam’s

    September 15, 2021

    I’ve applied for UIF around may but I never receive the money till today but when I apply for covid-19 grant it says decline because of uif

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